Job overview
We are seeking a dynamic and experienced Quality Controller to oversee and monitor the repair process. The latter should ensure that repairs are performed to the highest quality standards, in compliance with manufacturer specifications, industry regulations, and customer requirements.
Key responsibilities
- Monitor and supervise the repair activities performed by technicians to ensure adherence to quality standards, repair guidelines, and safety protocols.
- Conduct thorough inspections and audits of repaired vehicles at various stages to identify any defects, improper repairs, or deviations from manufacturer specifications.
- Utilize diagnostic tools, equipment, and inspection techniques to assess the quality and accuracy of repairs
- Communicate repair quality findings to the relevant stakeholders, including technicians, service managers, and customers, ensuring clear and effective communication.
- Verify the proper use of repair procedures, tools, and materials by technicians to ensure compliance with manufacturer guidelines.
- Collaborate with repair teams to address identified issues promptly, provide guidance, and implement corrective actions.
- Document and maintain detailed records of repair activities, inspections, and quality control checks.
- Identify opportunities for process improvement and implement measures to enhance repair efficiency and quality.
- Investigate customer complaints or concerns related to repair quality, diagnose the issues, and initiate appropriate corrective actions.
Requirements
You'll need to have:
- High school diploma or equivalent. Automotive technical certifications or vocational training is a plus.
- Proven experience as a Quality Controller, Quality Assurance Technician, or similar role in the automobile repair industry.
- Strong knowledge of automotive repair processes, including bodywork, electrical systems, mechanical repairs, and diagnostics.
- Familiarity with manufacturer repair guidelines and industry standards.
- Excellent diagnostic and problem-solving skills to identify repair issues and recommend appropriate corrective actions.
- Proficiency in using diagnostic equipment, tools, and software for quality control inspections.
- Good sense of organization and planning skills.
- Excellent communication skills.
- Excellent customer relations skills.
- Attention to details.
- Ability to work in a team environment.
- Holder of a valid driving license.
- Holder of a clean certificate of morality.
How to apply?
Send your resume by filling out the form below. In your application, please share why you're the ideal candidate for this job.